How do I cancel my account?
We hate to see you go, but if you wish to close your account then simply follow these steps.
1 – Log in to the portal
2 – Click on NUMBERS
3 – Click on your virtual number
4 – Click on CANCEL NUMBER
When an account has no numbers on it our systems will automatically set the status of the account to cancelled. This will set your account to cancelled, but allow you to log back in at a future date in order to retrieve invoices etc, or reactivate the account for future use.
If you wish to shred your account completely, or if you are having problems cancelling your account then please raise a support ticket and use the cancel account option.
