Personalised Announcements
Add a professional touch to your incoming calls
Personalised announcements can inspire confidence in your business as it adds a professional touch to your incoming calls.
Personalised announcements are a fantastic way to introduce the caller to your business at the start of the call, eg “Welcome to John’s Plumbing services, please hold the line and your call will be answered as soon as possible”
Announcements can also be used in other places within the call. They can be used to confirm a selection the caller has made eg. “Thank you, you are now being transferred to the sales team”.
They can also be used for cut in announcements such as when callers are waiting to speak to someone eg “Thank you for waiting, your call is important to us, please hold the line and your call will be connected as soon as possible”
They can also be used to direct customers to your website or maybe a special event eg “Did you know you we have some special discount events coming up this month, please check our website for further details”
A personalised announcement can also give instructions to callers when your business is closed eg “Thank you for calling, unfortunately we are currently closed, our opening hours are Monday to Friday 9am -5pm, however you can make a purchase online today by visiting our website”
You can either upload your own recordings to use on the announcements, or you can use our free text to speech service to create your very own recordings to use anywhere.
- Give a professional personal touch to your business
- Greet every incoming call
- Provide additional information when being transferred to a different department or team
- Provide out of hours information to customers
- Thank them for waiting for their call to be answered
- Upload your own recordings, or create your own using our free text to speech service
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- Try everything free for 30 days
- Instant Set up
- No commitments. Cancel anytime
Move your existing number to us
Full cloud VoIP phone system for just
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1 free number of your choiceChoose any standard 01, 02, 03, 084 or 0800 number to use
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100 outbound minutes per user (UK mobile & landline + some international areas)Each user will have 100 mins to use for outbound calls to Uk & some international destinations
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1 x VoIP user (add more @ £4 each)Add additional VoIP users for just an extra £4 per month – each user will get a bundle of 100 minutes to use for outbound calls
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Unlimited Call / Ring groupsCreate as many call / ring groups as you need – great for routing your incoming calls into specific departments
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Unlimited Auto attendant / IVR MenusCreate an Auto attendant to give callers options eg “Press 1 for Sales”
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Unlimited Personalised announcementsGreet callers with a professional announcement eg “welcome to johns plumbing”
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Call recording Manage call recording, search, download and delete data as required
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UK Customer SupportIf you ever need any assistance you can contact us 9am-5pm, Monday to Friday
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Online customer dashboardManage every aspect of your phone system via your online customer portal
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Instant access to call recordsInstantly view all of your call data and statistics
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Free calls between usersCall your other users free of charge, regardless of their location
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Transfer calls to other usersSend calls to other extensions on your phone system – this can either be an attended or blind transfer
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Time based call routingRoute calls depending on the day or time of day of the incoming call
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Set holiday closed timesPreset closed times for your phone system – great for bank holiday closes
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Call conferencingHave a facility to conduct call conferencing with other users and external members
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Intelligent call routing optionsOur systems are completely flexible allowing you to route calls exactly as you need to
Work together, even when you’re apart.
- Call & transfer calls to other users free of charge
- Route calls into specific departments or users depending on your callers needs
- Instantly set up new users with no hardware required.
- View call stats and data for each user via your online dashboard
Your phone system your way
- A complete business phone system with no hidden charges
- Connect users instantly using a mobile app, PC softphone or a VoIP enabled desk phone
- No minimum contract term – cancel anytime with no hassle or fuss
Love our price
Pay just £4 per month per user and have full access to a whole host of phone system features with a bundle of free minutes too!
Add and remove users as and when you need to, so you’re never tied paying for extensions that you don’t use.
Love our system features
Great features included as standard
Unlimited Users
Auto Attendant IVR
Call Queuing
Voicemail to Email
Ring/Hunt Groups
Live Call Reporting
Music on Hold
Follow me Call Routing
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