Finding out when VoIP users, bundles & Additional features…
If you need to know what services you have and when they are due to expire or renew then this can be seen on your customer portal. Once logged into your portal, from the dashboard click on “my services”. This will then display all of your services, their cost, when they were created and when they expire. As long as you have enough credit on your account, expired services will try to renew automatically.
If you have a service which you no longer require please ensure you delete it so it doesn’t automatically renew.
If a service has failed to renew due to insufficient funds, after funds have been added then the service should automatically renew.