Yes, you can forward calls to multiple destinations. The destinations can be VoIP users in or outside of the UK, or external divert members eg a landline or mobile number, or combinations of both. This is really handy if you have a team of people who can take a call regardless of their location.

If you are expecting to be able to forward calls to lots of destinations, you may want to upgrade your channel limits to ensure all of your forwarding destinations are rung.  For more information about channels, see our “Call Channels” FAQ