Are there any hidden costs?
We offer straightforward pricing, clearly display costs and don’t tie you into any long term contracts either.
Your first number with is is free, unless of course you choose a memorable number which starts from £5 per month. If you need any additional number these are charged at £1.50 per month.
You can add a new VoIP user to your account for just £4, this means that you receive calls for free and also have the ability to make outbound calls showing your Love VoIP phone number as your outbound caller ID. Each user has a bundle of 100 minutes to call outbound. Most people use this via a mobile app installed on their mobile phone, but it can also be used on a desktop device or with a SIP compatible physical phone.
You can also forward calls to landline and mobile numbers, practically anywhere in the world. Forwarding calls means that you do pay to receive the call as we have to forward the call out of our network. You can check the cost of forwarding a call via our rate checker on our website.
Your monthly costs also include a whole package of excellent phone system features, you can activate these anytime via our customer portal. We also have a small selection of advanced services such as larger storage space for call recording which do cost a little bit more – but you can see up to date costs for these on your customer portal and on our current pricing page of the website.
Please note: Calls made to an 0800 number will always incur an incoming call cost of 7.5p per minute plus any call forwarding charges if forwarding to an external group member.