Call Channels

Add extra Call Channels for just £4 per month

Call channels are like virtual phone lines, each call made outbound or received inbound uses call channels.

With this in mind, when we create your account we give you a free call channel allowance which should comfortably enable to you make and receive simultaneous calls relating to the number of users on your account.

However, we know that sometimes one shoe does not fit all, so if you expect to have extremely high simultaneous call volumes, then you can always purchase additional call channels from us, these come as a pair for just £4 per month

Channels are purchased on a 30-day cycle, so you can add or reduce these as necessary.

Free call channels included for number of users on account
Outgoing and incoing calls use call channels
If you are expecting extreemyl high simultaneous call volumes you can purchase additional channels for just £4 per month for 2

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Already have a number you love? A new VoIP system doesn’t mean you have to change your telephone number. Simply move your number to us for free!

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Full cloud VoIP phone system for just

1 free number of your choiceChoose any standard 01, 02, 03, 084 or 0800 number to use
100 outbound minutes per user (UK mobile & landline + some international areas)Each user will have 100 mins to use for outbound calls to Uk & some international destinations
1 x VoIP user (add more @ £4 each)Add additional VoIP users for just an extra £4 per month – each user will get a bundle of 100 minutes to use for outbound calls
Unlimited Call / Ring groupsCreate as many call / ring groups as you need – great for routing your incoming calls into specific departments
Unlimited Auto attendant / IVR MenusCreate an Auto attendant to give callers options eg “Press 1 for Sales”
Unlimited Personalised announcementsGreet callers with a professional announcement eg “welcome to johns plumbing”
Call recording Manage call recording, search, download and delete data as required

UK Customer SupportIf you ever need any assistance you can contact us 9am-5pm, Monday to Friday
Online customer dashboardManage every aspect of your phone system via your online customer portal
Instant access to call recordsInstantly view all of your call data and statistics
Free calls between usersCall your other users free of charge, regardless of their location
Transfer calls to other usersSend calls to other extensions on your phone system – this can either be an attended or blind transfer
Time based call routingRoute calls depending on the day or time of day of the incoming call
Set holiday closed timesPreset closed times for your phone system – great for bank holiday closes
Call conferencingHave a facility to conduct call conferencing with other users and external members
Intelligent call routing optionsOur systems are completely flexible allowing you to route calls exactly as you need to

Work together, even when you’re apart.

Call & transfer calls to other users free of charge
Route calls into specific departments or users depending on your callers needs
Instantly set up new users with no hardware required.
View call stats and data for each user via your online dashboard

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Your phone system your way

A complete business phone system with no hidden charges
Connect users instantly using a mobile app, PC softphone or a VoIP enabled desk phone
No minimum contract term – cancel anytime with no hassle or fuss

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